In the context of COVID-19, we are proud to have supported our colleagues in every way we can, while all our teams have gone the extra mile to keep serving our customers this year.
Our local teams adapted quickly to the new ways of working. They ensured we maintained safe workplaces and embraced new and refreshed ways of communicating across remote environments.
Our employees have responded impressively to the challenges we faced in 2020. They have supported difficult decisions to ensure business continuity through disciplined cost control and cash management, while still delivering for our customers.
We were able to keep most of our manufacturing sites open, thanks to our teams’ reactivity, and because our services are critical to society. We also helped ensure efficient water and gas supply in our communities, as well as maintain effective drainage and wastewater treatment systems.